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Military Crisis Intervention Information

Military Crisis Intervention Resources

  • CareForTheTroops Therapist Database
  • Consider searching for a therapist that has volunteered their contact information and want to work with military families members. Click Here

  • Veterans Crisis Line- See the highlight box just below on the right with a phone number to call or a link to click on for a Live Chat... but also consider calling Military OneSource and their website which is described next.

  • Veterans Crisis Line Number 800-273-8255 Press 1

    On July 3, 2009, the Department of Veterans Affairs launched a pilot on-line Chat Service, in partnership with Lifeline.  The Veterans Chat Service was located at the VA National Suicide Prevention Hotline. In 2011 it has been enhanced and is a free,confidential hotline and online chat service available for Veterans in crisis and their families and friends.  Call the number (1-800-273-8255  Press “1”), hours of operation (24/7/365), and receive specialized support from VA responders

    Veterans Chat - Click Here

    Veterans Chat enables Veterans, their families and friends to go online where they can anonymously chat with a trained VA counselor. If the chats are determined to be a crisis, the counselor can take immediate steps to transfer the chatter to the Veterans Crisis Line, where further counseling and referral services are provided and crisis intervention steps can be taken.

    The online feature is intended to reach out to all Veterans who may or may not be enrolled in the VA health care system and provide them with online access to the Suicide Prevention Lifeline and provides Veterans with an anonymous way to access VA’s suicide prevention services.
    Veterans (and family members or friends) can access Veterans Chat through the Lifeline suicide prevention website.

    Know the Signs ... Watch for these key suicide warning signs, and provide the Lifeline number to anyone exhibiting them.

    • Talking about wanting to hurt or kill oneself
    • Trying to get pills, guns, or other ways to harm oneself
    • Talking or writing about death, dying or suicide
    • Hopelessness
    • Rage, uncontrolled anger, seeking revenge
    • Acting in a reckless or risky way
    • Feeling trapped, like there is no way out
    • Saying or feeling there's no reason for living.
  • VA Hospital Contacts - This tells you for each VA Hospital who the Transition Patient Advocates are for OIF/OEF veterans ... and who the Veterans Advocates are for all other veterans.

  • Resource List - To view and/or print a PDF version of the Georgia Resource List.
    Click Here. This provides Tips Regarding Veteran Claims.
    Click Here. The Mental Health Disability Ratings Schedule.

  • Access To All VA Resources
  • Very helpful site where you can find access to most if not all of the VA resources. A one-stop shop experience for VA resources that was introduced in 2014.

  • Military OneSource Web site or call 800.342.9647
  • Military OneSource HOTLINE is an excellent resource for Military, Family Members (all generations of the extended family), and even Therapists. They can provide referrals to therapists for face-to-face counseling. They can also provide counseling by telephone or via on-line methods. They are available 7/24/365. There is also a wealth of material that can be ordered and used to help provide support to all members of the family.

  • Defense Center of Excellence (DCOE) Outreach Center Web site
  • Excellence resource site with material for ALL members of the family

    The DCOE Outreach Center can be reached at 866-966-1020 or email using this email ID Resources@DCoEOutreach.org

  • National Caregiver Support Line 1-855-260-3274.
  • The Department of Veterans' Affairs has launched a toll-free National Caregiver Support Line 1-855-260-3274 and web site. (www.caregiver.va.gov/) The Caregiver Support Line was created to recognize the significant contributions made by caregivers allowing Veterans to remain at home surrounded by family and friends. Open Monday through Friday 8:00 a.m. to 11:00 p.m. and Saturday 10:30 a.m. to 6:00 p.m. Eastern Time; licensed clinical social workers will be available to answer your questions, listen to your concerns and directly link you to the Caregiver Support Coordinator at your local VA Medical Center. Each VA Medical Center has a Caregiver Support Coordinator who can locate assistance tailored to your unique situation. Use the VA Hospital Contact list referenced above on this page to locate them if you need assistance doing so.

  • State Resources - Community Service Boards (CSBs)
  • There are 26 CSBs in Georgia covering every County. CLICK HERE and go to their website to locate the CSB closest to you. They work on a sliding scale and will see veterans per arrangements they have made with the VA.

    CSBs will created to provide public disability services (mental health, developmental disabilities and addictive diseases [MHDDAD]) which are community-based and comprehensive in range; involve consumers and their families in their design and governance; and are provided in a cost-effective manner in the least restrictive setting.

  • Georgia Vet Centers:
  • Vet Centers provide readjustment counseling and outreach services to all veterans who served in any combat zone or are victims of Military Sexual Trauma (MST). Services are also available for their family members for military related issues. Veterans have earned these benefits through their service and all are provided at no cost to the veteran or family.

    If you are near any of these than CLICK HERE and follow the prompts to get the location and contact details of the Vet Center nearest you. The locations are:
        Atlanta, Augusta, Columbus, Lawrenceville, Macon, Marietta, and Savannah

  • Star Behavioral Health Providers:
  • Star Behavioral Health Providers (SBHP) is a resource for veterans, service members and their families to locate behavioral health professionals with specialized training in understanding and treating military service members and their families. Those listed in this registry have completed a series of trainings that are intended to make them better able to understand, assess and counsel members of the military. SBHP began in Indiana and is now offered in multiple states including GEORGIA with more to come.

Details about Military OneSource

Soldiers and families in need of crisis intervention support or authoritative information on psychological health and traumatic brain injury have two important resources available to them 1)- Military OneSource's Crisis Intervention Line and, 2)- the Defense Center of Excellence (DCOE) for Psychological Health and Traumatic Brain Injury's Outreach Center help line.

Military OneSource offers a free phone and online service for active-duty, Guard and Reserve members (including Individual Ready Reserve) AND their families. Credentialed consultants offer support and practical solutions 24/7/365. Military OneSource consultants assess the caller's needs and provide referral to health care professionals who can arrange face-to-face follow-up counseling.

Military OneSource Crisis Line Summary:

  • Credentialed consultants offer support and practical solutions 24/7/365 through phone or online consultation.
  • US call 1-800-342-9647
  • Outside US call (county access code)800-3429-6477 or call collect 484-530-5947
  • TTY/TTD 800-346-9188 (hearing impaired)
  • En Espanol, llame al 1-877-989-5392
  • http://www.militaryonesource.com

CONUS (Continental US) callers can reach the Military OneSource 24/7 Crisis intervention line at 1-800-342-9647, or at their Web site. Soldiers and families overseas should refer to the Military OneSource Web site for specific dialing instructions from their location.

The Defense Center of Excellence (DCOE) Outreach Center provides 24/7 comprehensive and authoritative psychological health (PH) and traumatic brain injury (TBI) information, tools and resources for warriors, families, leaders, clinicians and the community. It helps the servicemembers, veterans and their families by connecting them with the resources they need to promote their resilience, recovery, and reintegration.

What has the Army done?

The Army remains committed to the health, safety and well-being of its Soldiers, civilians, and families. Army leaders assessed numerous crisis intervention resources before selecting Military OneSource and DCOE as those best suited to help the members of our Army community handle the unique stresses they face.

What will the Army do?

The Defense Center of Excellence (DCoE) Help Line Summary:

  • Available 24/7/365 and staffed by consultants who can serve as an authoritative source of information on psychological health (PH) and Traumatic Brain Injury (TBI issues.
  • Contact: 1-866-966-1020
  • http://www.dcoe.health.mil/default.aspx

The Army will use every communication tool to 'get the word out' to our Army community that Military OneSource and the DCOE Outreach Center are primary resources for crisis intervention and psychological health/TBI information.

Why is this important to the Army?

The Army will continue to provide Soldiers, civilians and families resources to enhance their physical, mental and spiritual health. The Military OneSource and DCOE Outreach Center are two ways Army leaders can support the resiliency, life-coping skills and well-being of our Army community.

STAND TO Newsletter

The above was highlighted in the June 2, 2009 STAND TO Edition. To view that edition click on the date to the left.
To view the most recent edition of the STAND-TO web newsletter, CLICK HERE.

Additional Resources

Assisting Military Families During Deployment

Ministering to Families Affected by Deployment: Army Chief of Chaplains resource guide www.pcusa.org/peacemaking/iraq/deployedfamilies.pdf

Returning From the War Zone: Guide For Families - resource guide from the VA www.ptsd.va.gov/public/reintegration/returning_from_the_war_zone_guides.asp

Assisting Children During the Deployment Cycle

Military Child Education Coalition - "Living In The New Normal" www.militarychild.org/education/living-in-the-new-normal/

Provides parents, educators, and other concerned adults with information to help them support military children during times of uncertainty, trauma, and grief.

Ways congregations might partner with the Military Child Education Coalition using this curriculum. www.militaryministry.wordpress.com/2007/07/23/living-in-the-new-normal/

Assisting Wounded Families

Veteran's Administration

www.va.gov - click on locations on the black bar at the top of page to determine the closest VA facility to you

DoD Military website for community connection.

www.ourmilitary.mil/states.aspx Shows what's happening in support of military families in your state and also lists what specific needs exist

American Legion - Heroes to Hometown Program


Quality of Life Foundation -

www.qolfoundation.org Work in researching current needs in care for severely wounded families. "Wounded Warrior Family Care Report" and website houses the Searchable Database of Non-Profit Support for Severely Wounded. This Database may be used to learn more about various non-profit organizations working in support of wounded families.

Assisting Survivor Families

Gold Star Wives www.goldstarwives.org/regions-chapters.htm
TAPS www.taps.org

Military Points of Contact

National Guard (State and Local)

To obtain points of connection to your nearest Guard resource www.guardfamily.org/Public/Application/ResourceFinderSearch.aspx

Army Reserve (Regional Centers)

This website will display a map of regional centers and points of contact for connection. www.arfp.org/skins/ARFP/display.aspx?ModuleID=8cde2e88-3052-448c-893d-d0b4b14b31c4&action=display_page&Mode=User&ObjectID=13201b5f-9b26-448d-baad-edc0d826b85b</p>

The Army Community Covenant...

...is tailored at the local level, with civic leaders at both local and state levels participating in covenant signings, commencing on 17 April 2008, recognizing the strength of Army Soldiers and their Families and the support of their local Community. http://www.acsim.army.mil/community_covenant/